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Repair Microsoft Office application programsĤ. Check to make sure Excel is not in use by another processģ. Install the latest Windows Update can often correct problems by replacing out-of-date files and fixing vulnerabilities.Ģ. If above mentioned method unable to resolve the issue, please try other alternative as below:ġ. This will allow you to figure out which add-in is causing the problem. Step 6: If the issue does not occur after disabling the COM add-ins, try start enabling the add-ins one at a time until the issues occurs. Step 4: Clear all the check boxes in the list and click OK. Step 2: If the issue is resolved, click File > Options > Add-ins. Step 1: Start Microsoft Office program in safe mode by pressing and holding Ctrl while you start the program or by using “ /safe” (that is, excel.exe /safe) option when you start the program from command line. Solution: Start Microsoft Office 365 products in safe mode and disabling third party COM add-ins

Problem: When you open or launch Microsoft Office Program such as Excel, Word or Outlook, it show not responding error, “A problem caused the program to stop working correctly” error, crashes, hangs, stopped working or freezes.